Frequently Asked Questions

Process Questions

1. How long does the entire process take?

The design process varies depending on your needs and preferences, this is typically how it works:

  • First, you need to submit a design request to view a set of moodboards in your style.
  • To start discussing the project in these styles, we ask that you share more details and book a design consultation with us.
  • In order for us to start creating your custom proposal, we will need photos and the floor plan of the property and a deposit payment of $300 which will be used towards your purchase of the final design package.
  • You will receive the initial designs within 2-3 business days. We will revise the design based on your feedback.
  • On average, our customers need 1-3 revisions which may take 1-2 weeks to achieve the final design package.
  • Once we have reached the final package, you can place the order by clicking “Buy” on the proposal page.

After placing the order, the delivery will happen in 2-4 weeks.

2. What does a design proposal look like?

Your custom design proposal will be sent to you as an interactive webpage that only you can access. On this page, you can explore your complete design package by viewing your floor plan and by tapping each item.

This is an example of what a design proposal from FURNISHdr looks like. Each tab “Design A”, “Design B” and “Design C” is a unique design package for your space.

A design proposal includes:

Multiple design packages for you to choose from:

  • Product images
  • Product descriptions and measurements
  • Total package price that includes all products, setup and cleanup
  • A suggested furniture layout for your unique floor plan

The digital proposal allows you to see all your furniture at once. You can expand each furniture item to see photos of it from various angles. The design proposal is intended to help you imagine the finished room, so that you can give your designer feedback about which items you like most.

3. Is the design deposit refundable if I don't like the designs?

The $300 design deposit is our way to allocate a designer from our team to work on your project. The initial proposal is just a starting point. It may not be perfect. If you don’t like the designs, just share more feedback about how to improve the next design package. Indicating that you don’t like the designs also helps us understand your style more. We will revise the design as much as we need to achieve the final design package.

4. Why do I need to book a design call?

This stage is the most important part of the process! It’s essential that you and your designer connect and discuss your design proposal. You can tell them about any items you like or don’t like, or if you’d like to add more items or try another layout.

We find that booking a design call is the fastest and clearest way to communicate with your designer. It is often difficult to put what you like into words, so a conversation is needed for our designers to understand who you are and what you like.
You can also give feedback via email, of course. If you have accessibility needs, please let us know in advance so we can accommodate you.

Pricing Questions

How much does the design service cost?

The design service is free. We don’t charge for any of the design calls, proposals, or revisions.  You only pay at the time of purchasing of the final design package. Your final cost covers furniture, design, delivery and assembly.

How much is a design package?

Your price depends on the size of your space

Average cost ranges for previous customers are below. 

  • Studio Apartment: $4,000 – $8,000
  • One Bedroom: $6,000 – $12,000
  • Two Bedroom: $10,000 – $18,000
  • Three Bedroom: $13,000 – $25,000
  • Larger Homes: Depends on size and number of rooms

The price ranges above are for fully furnished homes in average sizes. Because we cut out most of the middlemen in our sourcing, the majority of your package price will be spent on the products included.

How much is delivery and assembly service?

Zero! The cost of delivery and assembly is wrapped into your final package. All you pay is a single fee to FURNISHdr, which covers the entire installation process including your new furniture, design, delivery, and assembly. We have a network of trusted delivery partners who will deliver and assemble for you.

When do I need to make payment?

At time of purchase. After you have confirmed your selections, payment is required to ensure that your home is ready when you are.

Product Questions

What brands of products do you use?

The FURNISHdr products are sourced from local distributors across the Dominican Republic and from local furniture makers.